1. Information We Collect
We may collect the following types of information when you interact with our platform:
- Personal & Contact Information: Name, email address, phone number, and project/communication details.
- Profile & Professional Information: Developer skills, bio, hourly rates, listings, and portfolio details submitted to the platform.
- Transaction Records: Payer name, email, transaction amount, payment purpose, reference IDs, and payment status.
- Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and basic analytics data.
2. How We Use Your Information
We process your information for lawful purposes, including but not limited to:
- Operating and maintaining the platform, including publishing listings and articles.
- Processing submissions, gigs, and facilitating connections between clients and developers.
- Managing payments and responding to customer support inquiries.
- Improving site performance, security, and user experience.
- Preventing fraudulent activities, abuse, and complying with legal obligations.
3. Payments and Billing
All payment processing is handled by secure, third-party payment gateways (e.g., Razorpay, Stripe) that comply with PCI-DSS standards and Reserve Bank of India (RBI) guidelines. Laravelone.co.in does not collect, process, or store full credit/debit card numbers or sensitive banking credentials on our servers.
4. Cookies and Analytics
Our platform uses cookies, session tracking, and analytics tools to ensure core site functionality, analyze usage trends, and improve content delivery. You can control or disable cookies through your browser settings, though this may affect your ability to use certain platform features.
5. Sharing and Disclosure of Information
We do not sell your personal data to third parties. Information may be shared strictly on a need-to-know basis with:
- Service Providers: Payment processors, cloud hosting, and email delivery services.
- Platform Users: Developers or clients involved in a mutual transaction or gig inquiry.
- Legal & Regulatory Authorities: Where required by law, court order, or to protect our legal rights.
- Business Transfers: Successors or assignees in the event of a merger, acquisition, or business restructuring.
6. Data Security
We implement Reasonable Security Practices and Procedures (RSPP) as required by Indian law to protect your data against unauthorized access, alteration, or destruction. However, no internet transmission is entirely secure. Users are advised to use strong passwords and avoid sharing unnecessary sensitive information in public profile areas.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required to comply with legal, accounting, tax, or dispute-resolution obligations under Indian law.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to request access to, correction of, or deletion of your personal information stored on our platform. To exercise these rights, please contact us. Please note that certain records (such as transaction histories) may be retained for legal and auditing purposes despite a deletion request.
9. Grievance Officer
In compliance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
- Name: P B Sai Suresh
- Email: grievances@laravelone.co.in
- Phone: +91 9599860778
10. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to this policy or data privacy shall be subject to the exclusive jurisdiction of the competent courts in Kerala State, India.